Current Opportunities

• Mechanical Design Engineer II

  Company Overview

  Based in San Luis Obispo, California, H2O Engineering specializes in tailored water treatment solutions to meet the specific needs of our clients. This includes water treatment equipment, ozone remediation equipment, rentals and leases, system integration, consumable supply (chemical, parts, filters, membranes and exchange services), system service and automation nationally and internationally. We support projects for industrial, remediation, food and beverage, water reuse, agriculture, power & utilities, breweries, wineries, oil & gas, as well as pharmaceutical. H2O Engineering, Inc. is a Certified Minority Business Enterprise. The only thing that we hold higher than our products, are our relationships with our clientele throughout the life of each project. From conceptual design to technical O&M support, H2O Engineering’s extensive experience offers value to our customers.

  Position Objective

  The Mechanical Design Engineer (ME) is a full-time position.  The ME reports to the Vice President of Engineering.  The ME’s responsibilities are focused on designing the mechanical, electrical and automation subsystems for H2O Engineering’s water treatment products. The ME acts as a technical advisor to other H2O Engineering departments; and, collaborates as needed to develop new products, treatment technologies and methods, refine existing designs, participates in research and development, as well as organizes product documentation including drawings, ECOs, procedures, and user guides.

  Job Description

  PRIMARY RESPONSIBILITIES
  • Create 3D CAD mechanical layout, assembly and part fabrication drawings
  • Create Process and Instrumentation Diagrams (P&ID’s) for new system designs and proposals
  • Perform component strength and failure analysis using SolidWorks Analysis Tool
  • Review client specifications and communicate with client’s technical representatives
  • Work with automation, and production team members to ensure proper process design of all equipment
  • Preparation of technical information for equipment/product datasheets
  • Specification and purchasing of equipment, issue  RFQ’s, quote comparison, vendor selection
  • Determine component specifications for overall system designs and create component Bill of Materials to assist procurement
  • Lead technical discussions & presentations to clients
  • Review client specifications and communicate with client’s technical representatives
  • Support Sales Department personnel in technical control approaches to proposals
  • Write project controls specifications and review or compile final sales proposals
  • Support the development and maintenance of the Technical Resources Division within Engineering, including case study creation, technical journal submissions, internal database and website development
  • Support engineering team members in all other engineering duties, including mechanical design and documentation, quality control, and manufacturing engineering QC where needed
    ADDITIONAL RESPONSIBILITIES
  • Size electrical and mechanical subsystems for water treatment equipment (filters, pumps, RO systems, ozone injection systems, ozone sparge systems, etc.)
  • Create electrical schematic diagrams for equipment power distribution
  • Assist in answering incoming customer phone calls and redirect as necessary
  • Assist in creating and updating User Guides for all products
  • Interact with Purchasing to source and specify new components and support system fabrication questions/concerns
  • Support Research and Development with technical research including existing patents, methods, white papers, etc.
  • Assist Service Department when necessary to resolve issues involving control systems
  • Travel as required
    KNOWLEDGE AND SKILL REQUIREMENTS
  • The candidate must have excellent written and verbal communication and interpersonal skills with an emphasis in technical report writing
  • Strong mechanical design knowledge; specific attention to welded steel structures, plumbing and electrical conduit routing
  • Ability to manage multiple tasks and priorities
  • Utilize task management system to set deadlines, prioritize project work and meet those deadlines
  • Work under moderate supervision, make independent technical decisions
  • Ability to facilitate and participate in group meetings
  • Self-motivated with a positive attitude
  • Willingness to maintain a flexible work schedule
  • Strong organization and record keeping skills
  • Good customer relations and communication skills
  • Ability to work under pressure
    QUALIFICATIONS
  • Candidate must possess a bachelor degree in Engineering (Mechanical preferred), and 2-5 years’ experience in a technical field
  • The ideal applicant will possess strong knowledge/experience with fabrication drawing creation and mechanical product design
  • Experience with MS Office, AutoCAD, Solid Works (3D and Electrical)
  • Familiarity with environmental remediation equipment, processes and technologies
  • Familiarity with the engineering, design, and project management of water treatment processes, products, systems, and facilities
  • The ability to consistently produce quality work within budget and on schedule
  • The ability to work both independently and closely with others
  • Schedule flexibility with the ability to travel
  • Valid CA Driver license
    TRAINING
  • H2O Engineering will educate newly hired employees to better understand H2O Engineering’s manufactured goods, client base and environmental remediation and water treatment industries
  • H2O Engineering will provide the opportunity to attend necessary training classes in order to stay abreast with the latest technology needed for the role
   
• Customer Service Administrator - San Luis Obispo, CA POSITION DESCRIPTION The Customer Service Administrator plans, organizes and directs the Service Department staff to meet company objectives for customer support, internal department support, and Service Department growth. The position provides customer service in all aspects and represents the company to our clients. The position will be directly responsible for resource allocation, budget maintenance, and performance reporting, as well as directing the Service Department staff in project assignment, task management, prioritization, and scheduling.  The position will also direct staff toward company and departmental objectives for both new and existing product sales, development, design, installation and operation. The position supports H2O Engineering’s customer base remotely through phone call, email and staff assignment.  The position is responsible for supporting the Service Department staff in servicing, maintaining, repairing, upgrading, installing, and commissioning water treatment systems and components.  The position is also responsible for assisting in the planning and documentation associated in the maintenance and deployment of H2O Engineering’s rental fleet.  The position reports directly to the Vice President of Sales, Service and Business Development. PRIMARY RESPONSIBILITIES
  • Assist the Service Department staff, prepare work schedules, assign specific duties
  • Coordinate and lead the preparation of Service Department proposals and contracts
  • Assist with the strategic development of the Service Department
  • Coordinate with Sales, Engineering and Production Departments to assist with field service support and customer service.
  • Provide phone and email support to the Service Department and H2O Engineering’s customers
  • Manage Service Cases within CRM for customer service follow-up and resolution
  • Assist with the management of H2O Engineering’s Rental Fleet, including fleet upgrades and repairs, routine rental maintenance, and communications with rental customers.
  • Coordinate in-house service on customer equipment
  • Coordinate travel as needed for local and interstate service startups and maintenance visits
  • Assist with maintaining the customer communications structure within CRM
  • Regularly contact current clients with existing systems to schedule a service call or to quote service items/parts/contracts utilizing CRM for planning, follow up, and recordkeeping
  • Assist with quickly diagnose installation issues and product defects
  • Determine proper course of action when an improperly installed, damaged, or defective component is identified
  • Maintain awareness of all aspects of a project during implementation
  • Assist with the coordination of engineers, other technicians, and production staff to track defects and develop solutions to recurring problems
  • Maintain professional demeanor with clients and customers including contractors, maintenance staff, consultants, and equipment owners
  • Meet all H2O Service Department and customer Health and Safety Policy and Procedure requirements
  • Regular or as needed travel to job sites requires organization of expenses and adherence to travel policies
  • Work directly with Service Department to manage customer expectations or issues
  • Work within budget guidelines and identify opportunities
  • Other duties as assigned by the Vice President, Business Development
  SECONDARY RESPONSIBILITIES
  • Assist Sales Department with in-house sales calls, proposals and technical product specifications
  • Assist Production Department to source and specify new components, and to support system fabrication
  KNOWLEDGE AND SKILL REQUIREMENTS
  • Technical degree such as Environmental, Civil, Mechanical, and/or Chemical Service, or certification in electrical work, electronics repair, or similar field preferred
  • At least two years’ experience in a technical field preferred
  • Knowledge of water treatment processes, technologies and markets preferred
  • Experience with PLC programming or troubleshooting preferred
  • Hands-on experience testing and repairing technical equipment
  • Ability to use voltmeter and basic hand tools
  • Ability to work under pressure
  • Ability to manage multiple tasks and priorities
  • Ability to facilitate and participate in group meetings
  • Experience in strategic planning and execution
  • Professional written and verbal communication and interpersonal skills
  • Good customer relations and communication skills
  • Proficiency with Microsoft Word and Excel
  • Willingness to maintain a flexible work schedule
  • Self-motivated and organized
  • Strong record keeping skills
  • Valid CA Driver’s license is required
  TRAINING H2O Engineering will train the Customer Service Manager to understand H2O Engineering's product lines, client base and the environmental remediation and water treatment industries.  H2O Engineering will provide the opportunity to attend necessary training classes and support certifications to maintain technical skills and industry knowledge as needed for the Customer Service Manager position.
• Field Service Technician - Reno, NV

  Position Objective

  The Field Service Technician (FST) supports H2O Engineering’s customer base both remotely and onsite. The FST provides customer service in all aspects and represents the company to our clients. The FST is responsible for servicing, maintaining, repairing, upgrading, installing, and commissioning water treatment systems and components. The FST is also responsible for maintaining and deploying H2O Engineering’s rental system fleet. The FST reports to the Field Operations Supervisor.

  PRIMARY RESPONSIBILITIES

  • Provide in-house and in field troubleshooting assistance for existing customer base
  • Log and manage Service Cases within CRM for customer service follow-up and resolution
  • Manage H2O Rental Fleet, including fleet upgrades and repairs, routine rental maintenance, and communications with rental customers.
  • Perform and/or coordinate in-house service on customer equipment
  • Travel and/or coordinate travel as needed for local and interstate service startups and maintenance visits
  • Provide customers with telephone support for start-up or trouble shooting
  • Perform upgrades, retrofits, and customization of existing equipment
  • Provide service training to customers both in-house and at site
  • Assist with maintaining the customer communications structure within CRM
  • Regularly contact current clients with existing ozone systems in the field to schedule a service call or to quote service items/parts/contracts utilizing CRM for planning, follow up, and recordkeeping
  • Coordinate with data center to verify remote reading capabilities of systems.
  • Instruct customers on proper installation of all products.
  • Quickly diagnose installation issues and product defects.
  • Determine proper course of action when an improperly installed, damaged, or defective component is identified.
  • Maintain awareness of all aspects of a project during implementation.
  • Provide timely and detailed status reports to supervisor.
  • Coordinate with engineers, other technicians, and production staff to track defects and develop solutions to recurring problems.
  • Maintain professional demeanor with clients and customers including contractors, maintenance staff, consultants, and equipment owners.
  • Meet all H2O Engineering and customer Health and Safety Policy and Procedure requirements
  • Regular travel to job sites requires organization of expenses and adherence to travel policies
  • Monitor / assess plant operational parameters and provide feedback to Manager
  • Work directly with Sales Team to manage customer expectations or issues
  • Work within budget guidelines and identify opportunities
  • Other duties as assigned by the Field Operations Supervisor and Service Manager

  KNOWLEDGE AND SKILL REQUIREMENTS

  • Technical degree such as Environmental, Civil, Mechanical, and/or Chemical Engineering, or certification in electrical work, electronics repair, or similar field is preferred, but not required.
  • Knowledge of water treatment processes, technologies and markets is preferred.
  • Experience in strategic planning and execution.
  • Work requires professional written and verbal communication and interpersonal skills.
  • Willingness to maintain a flexible work schedule.
  • At least two years’ experience in a technical field is preferred.
  • Hands-on experience testing and repairing technical equipment.
  • Experience with PLC programming or troubleshooting is preferred.
  • Ability to manage multiple tasks and priorities.
  • Self-motivated and organized.
  • Strong record keeping skills.
  • Valid CA Driver’s license is required.
  • Good customer relations and communication skills.
• Water Treatment Specialist (Sales)

  POSITION OBJECTIVE

  The Water Treatment Specialist is a technical sales position that serves as a company liaison for new and existing client relationships for the purpose of generating qualified sales opportunities and converting them into revenue growth. The Water Treatment Technologist also shares their technical expertise with potential clients to assist in identifying the ideal water treatment strategies and solutions for a specific project. This individual is directly responsible for the creation, development, and execution of their territory annual sales plan, and to assist in the development of sales strategies, procedures, and resources.

  PRIMARY SALES RESPONSIBILITIES

  • Lead generation and management of sales pipeline and customer relationships.
  • Develop plans and strategies for developing business and achieving individual and territory sales goals within identified markets of the water treatment industry.
  • Manage key customer relationships and participate in closing strategic opportunities.
  • Travel for in-person meetings with customers and partners to develop key relationships. Represent the company at various community and/or business meetings to promote the company vision and mission.
  • Exceed customer expectations and contribute to a high level of customer satisfaction.

  KNOWLEDGE AND SKILL REQUIREMENTS

  • Knowledge of water treatment processes, technologies and markets is preferred.
  • Knowledge of contracting, negotiating, and change management.
  • Knowledge of structuring sales quota goals and revenue expectations.
  • Work requires professional written and verbal communication and interpersonal skills.
  • Ability to thrive in a fast-paced, entrepreneurial setting, while working both independently and in close collaboration with the business development team.
  • Willingness to maintain a flexible work schedule.
• Warehouse Clerk - San Luis Obispo, CA

  POSITION OBJECTIVE

  The Warehouse Clerk (WC) plays an integral role within the Operations Dept. of H2O Engineering.  This is a part time or full time position and reports directly to the VP of Operations.  The WC’s main responsibilities are to uphold H2O safety standards of conduct, maintain accurate, on time shipments, manage on hand inventory levels, maintain warehouse organization, and communicate parts needs through appropriate channels.  The WC travels locally to gather and/or deliver materials and products for various manufacturing projects.

  PRIMARY RESPONSIBILITIES

  • Adhere to all H2O safety policies and procedures
  • Support company vision and values in all aspects of position
  • Receive all materials daily, process documents, and physically put materials to inventory
  • Logistics coordination with a variety of vendors
  • Complete and provide all shipment documentation including Pack Slips, Customs documents, Bill of Lading, etc.
  • Maintain inventory for all packaging materials
  • Oversee warehouse organization and development
  • Communication with staff, clients, and vendors
  • All palletizing, final prep for shipping
  • Ship to address verification
  • Maintain shipping documentation and resources
  • Provide shipping quotes to Sales/Service staff
  • Shipment budgeting and tracking
  • Accuracy/Quality Assurance of all shipments
  • Local deliveries & pick-ups associated to parts procurement
  • Received parts inspection, quality, go-no go gauges, spot checks, etc.
  • Stocking received parts
  • Manage biannual inventory count events
  • Forklift operation, maintenance and training program management
  • Any and all other duties that are created for the Warehouse Clerk position during employment with H2O Engineering, Inc.

  ADDITIONAL RESPONSIBILITIES

  • Identify potential improvements to existing warehousing systems and processes
  • Disposing, recycling, and reuse of all shipping materials related to receiving
  • Maintaining a clean, safe work environment
  • Shipping/Receiving policies and procedures development
  • Record keeping and reporting of performance metrics

  KNOWLEDGE AND SKILL REQUIREMENTS

  • The candidate must have excellent written and verbal communication and interpersonal skills
  • Utilize task management system to set deadlines, prioritize project work and meet those deadlines and ability to manage multiple tasks and priorities
  • Strong organization and record keeping skills
  • Excellent customer relations and communication skills
  • Ability to work under pressure

  QUALIFICATIONS

  • Self-motivated with a positive attitude
  • Willingness to maintain a flexible work schedule
  • The ability to consistently meet deadlines
  • The ability to work both independently and closely with others
  • Schedule flexibility with the ability to travel
  • Valid CA Driver license with clean driving record

  TRAINING

  • H2O Engineering, Inc. will educate the newly hired candidate to better understand H2O’s manufactured goods, client base and environmental remediation and water treatment industries
  • H2O Engineering, Inc. will provide the opportunity to attend necessary training classes in order to stay abreast with the latest technology needed for the role